Good Leadership Is About Communicating “Why”

In an ongoing crisis, clear communication is more important and more difficult than when things seem normal. Employees and customers are hungry for information, so we’re tempted to pull together presentations and communicate with urgency instead of with careful planning. But if we present without addressing our audience’s core questions of what, how, and why, we’ll sow more […]

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Yes, I am an introvert

How to flourish as an introvert in an extrovert’s world. I am pleased that Lynette Lombaard has written this week’s message on the perspective of introverts. Lynette is a talented designer in our  team. I recently started following her group on Workplace called ‘Understanding Introverts’. Her messages, which tackle some deep and rather nuanced issues on personality […]

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